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ISO/IEC 20000-1:2011

Certificate Number: 018850
Certificate Period: July 19, 2018 through July 18, 2021

Development Consultants Incorporated's Service Management System has been assessed and approved to be compliant to ISO/IEC 20000-1:2011. The Service Management System is applicable to Development Consultants Incorporated's Information Technology (IT) Professional Services and Cloud Services in the fulfillment of Agile High-Performance Software, Cloud, Security, and Process Engineering to global private and public sector customers.

ISO/IEC 20000-1:2011 is process-based; certification recognizes organizations that can link business objectives with operating effectiveness. Companies that achieve management system certification to ISO/IEC 20000-1:2011 have demonstrated effective implementation of documentation and records management, top management’s commitment to their customers, establishment of clear policy, good planning and implementation, good resource management, and efficient process control, measurement, and analysis. Continual improvement has been institutionalized.

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